conditions accepted as correct and perfect and hence as a basis
of comparison. A criterion established by custom, public opinion or
general consent; a model."[1]
We must note particularly that the standard is a "unit of
reference," that it is a "basis of comparison," and that it is "a
model." These three phrases describe the standard in management, and
are particularly emphasized by the use of the standard in Scientific
Management.
STANDARDS DERIVED FROM ACTUAL PRACTICE.--Management derives its
standards not from theories as to best methods, but from scientific
study of actual practice.[2] As already shown, the method of
deriving a standard is--
1. to analyze the best practice known into the smallest
possible elements,
2. to measure these elements,
3. to adopt the least wasteful elements as standard elements,
4. to synthesize the necessary standard elements into
the standard.
THE STANDARD IS PROGRESSIVE.--A standard remains fixed only
until a more perfect standard displaces it. The data from which the
standard was derived may be reviewed because of some error, because
a further subdivision of the elements studied may prove possible, or
because improvements in some factor of the work, i.e., the worker,
material, tools, equipment, etc., may make a new standard desirable.
The fact that a standard is recognized as not being an ultimate
standard in no wise detracts from its working value. As Captain
Metcalfe has said: "Whatever be the standard of measurement, it
suffices for comparison if it be generally accepted, if it be
impartially applied, and if the results be fully recorded."[3]
CHANGE IN THE STANDARD DEMANDS CHANGE IN THE TASK AND IN THE
INCENTIVE.--Necessarily, with the change in the standard comes a
change in the task and in the reward. All parts of Scientific
Management are so closely related that it is impossible to make a
successful progressive step in one branch without simultaneously
making all the related progressions in other branches that go
with it.
For example,--if the material upon which a standard was based
caused more care or effort, a smaller task must be set, and wages
must be proportionately lowered. _Proportionately_, note, for
determining that change would necessitate a review and a
redistribution of the cost involved.
In the same way, if an improvement in equipment necessitated a
new method, as does the packet in laying
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