t of the West Indian negro who carried
the wheelbarrow on his head.[12] This well-known example, though it
seems impossible and absurd, is no more inefficient than are
hundreds of methods in use in the industrial world to-day.
UNDER SCIENTIFIC MANAGEMENT QUALITY IS STANDARDIZED.--Scientific
Management determines exactly what quality as well as what quantity
of work is needed, and the method prescribed is that one not only of
lower costs, but which fits the particular need of the particular
occasion most accurately.
Workers are kept under pressure for quality, yet the pressure is
not irksome, because the worker understands exactly what quality is
desired, and what variations from exactness are permitted.
VARIATIONS IN QUALITY OR EXACTNESS INDICATED BY STANDARD
SIGNS.--All dimensions on the drawings of work have either a letter
or symbol or plus or minus signs. There is much to be said about the
effect this has on the worker.
1. It gives the worker immediate knowledge of the prescribed
quality demanded.
2. He does not have to worry as to the maximum variation that
he can make without interfering with his bonus.
3. There is no fear of criticism or discharge for using his
own faulty judgment.
SCIENTIFIC MANAGEMENT HAS A STANDARD "METHOD OF ATTACK."--We
must note next the standard "method of attack" in Scientific
Management. It is recognized that sensations are modified by those
that come before, by those that come simultaneously, and by those
that follow. The psychic effect of each and every kind of sensation
depends upon what other sensations have been experienced, are being
experienced at that time, or will presently be experienced. The
scientific manager realizes this, and provides for the most
desirable sequence of sensation; then, having seen, to the best of
his ability, that the sensation occurs at the time which he desires
it to occur, he provides for concentration upon that one sensation
and elimination of all other thoughts or desires.
Professor Faraday says: "That part of self-education which
consists in teaching the mind to resist the desires and inclinations
until they are proved to be right is the most important of all." How
this is shown under Scientific Management will be shown in "Teaching."
It is sufficient to say here that the method of attack of
Scientific Management is to eliminate all possible bodily as well as
mental exertion,--to cut
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