ment.
WITH CONSCIOUS AND WRITTEN RECORDS COME DEFINITE PROGRAMMES.--We
turn now to the case where the record is conscious,--that is, where
the worker keeps in mind exactly what he has done. With this
conscious record the idea of capacity develops. The man realizes
what he can do. So also, the idea of method develops, and the man
realizes how he can do the work. Third, there comes gradually an
idea of a margin; that is, of a possible way by which capacity can
be increased for a higher speed, or methods can be slightly varied
to meet any particular deviation in the work to be done.
From this ability to estimate capacity, and to plan the method
ahead, comes the ability to lay out a more definite programme. When
the record becomes written the exactness of the programme increases.
Methods also become written, and, though accurate prediction is not
possible, such prediction is more and more nearly approached. This
increasing accuracy is the work of Transitory System in all its
stages.
STANDARD RECORDS PERMIT OF STANDARD PROGRAMMES.--In the last
case, the record is standardized, that is, the result of the method
of processes of analysis and synthesis. Through this process, as has
been shown, the reason for success is discovered and rendered
usable. The programme becomes standard, results can be predicted
accurately, and methods by which these results can be best obtained
are also standard.
It may at first escape notice that these standardized records,
of the ultimate or scientific management type, imply _not_ a greater
rigidity, but a greater elasticity. This because of the nature of
the elements of the records, which may, in time, be combined into a
great number of different, predictable programmes.
SUMMARY
RESULTS OF RELATIONS BETWEEN RECORDS AND PROGRAMMES ON THE
WORK.--The most noteworthy result of the closer relations between
records and programmes which appear during the evolution of
Scientific Management is the fact that they cause constant
simplification. The more carefully records are standardized, the
simpler becomes the drafting of the programme. As more and more
records become standard, the drafting of programmes becomes
constantly an easier and cheaper process.
PROGRAMMES BECOME RECORDS.--Under Traditional Management the
record that follows a programme may appear very different from the
programme. Under Scientific Management the record that fo
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