of habits.
"4. Another very important feature of the training of the
will has reference to its strength of purpose or power of
imitation.
"5. The matter of discipline."
Teaching under Scientific Management does supply these five
functions, and thus provide for the strengthening and development of
the will.
VARIATIONS IN TEACHING OF APPRENTICES AND
JOURNEYMEN.--Scientific Management must not only be prepared to
teach apprentices, as must all types of management, it must also
teach journeymen who have not acquired standard methods.
APPRENTICES ARE EASILY HANDLED.--Teaching apprentices is a
comparatively simple proposition, far simpler than under any other
type of management. Standard methods enable the apprentice to become
proficient long before his brother could, under the old type of
teaching. The length of training required depends largely on how
fingerwise the apprentice is.
OLDER WORKERS MUST BE HANDLED WITH TACT.--With adult workers,
the problem is not so simple. Old wrong habits, such as the use of
ineffective motions, must be eliminated. Physically, it is difficult
for the adult worker to alter his methods. Moreover, it may be most
difficult to change his mental attitude, to convince him that the
methods of Scientific Management are correct.
A successful worker under Traditional Management, who is proud
of his work, will often be extremely sensitive to what he is prone
to regard as the "criticism" of Scientific Management with regard
to him.
APPRECIATION OF VARYING VIEWPOINTS NECESSARY.--No management can
consider itself adequate that does not try to enter into the mental
attitude of its workers. Actual practice shows that, with time and
tact, almost any worker can be convinced that all criticism of him
is constructive, and that for him to conform to the new standards is
a mark of added proficiency, not an acknowledgment of ill-preparedness.
The "Systems" do much toward this work of reconciling the older
workers to the new methods, but most of all can be done by such
teachers as can demonstrate their own change from old to standard
methods, and the consequent promotion and success. This is, again,
an opportunity for the exercise of personality.
SCIENTIFIC MANAGEMENT PROVIDES PLACES FOR SUCH TEACHING.--Under
the methods of teaching employed by Scientific Management,--right
motions first, next speed, with quality as a resultant product,--it
is most
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