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DERIVED FROM THE RECORD.--Having considered the various records and programmes and their relation, we will now consider the four stages of the record,--(1) unconscious, (2) conscious, (3) written, (4) standardized, and trace the derivation of the programme from each stage. TABLE IV ============================================================ I. Record unconscious. Programme cannot be definite. Method is indefinite. ============================================================ II. Record conscious. Programme becomes more definite. Method becomes more definite. ============================================================ III. Record written. Programme yet more definite. Method definite. ============================================================ IV. Record standardized. Programme standardized, i.e., Results predictable. Methods standard. ============================================================ UNCONSCIOUS RECORDS MEAN INDEFINITE PROGRAMMES.--First, then, suppose that the records are unconscious. What does this imply? It implies in the first place that the worker has no idea of his capacity; never having thought of what he has done, he has no idea what can be done, neither has he a comparative idea of methods, that is, of how to do it. It is impossible for a definite programme to be laid out by such a worker,--that is to say, no predictions by him as to the time of completing the work are possible. Neither could a method be derived by him from his previous work. Note here the alarming amount of waste. All good methods which the worker may possibly have acquired are practically lost to the world, and perhaps also to him. Not only this, but all bad methods which he has fallen into will be fallen into again and again, as there are no warning signs to keep him out of them. As there is no possibility of an accurate chronological chart, the worker may undertake more than he can do, thus delaying work which should have been done by others. On the other hand, he may underestimate his capacity, and be left idle because work he should have done has been assigned to others. Either of these leads to a sense of insecurity, to wavering attention, to "hit or miss" guess work, "rule-of-thumb methods," which are the signs of Traditional Manage
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