by all the members thereof.
If no one turned around when we entered, answered when we spoke or
minded what we did, but if every person we met 'cut us dead' and
acted as if we were non-existing things, a kind of rage and impotent
despair would ere long well up in us, from which the cruelest bodily
tortures would be a relief; for these would make us feel that,
however bad might be our plight, we had not sunk to such a depth as
to be unworthy of attention at all."[5] This recognition the worker
gets partly through the records which are made of him.
SELF-KNOWLEDGE ATTAINED THROUGH RECORDS.--Through records of
output, and especially through charts of such records, and timed
motion-picture films, or micro-motion study pictures the worker may,
if he be naturally observant, or if he be taught to observe, gain a
fine knowledge of himself.
The constant exhibit of cause and effect of the relation of
output to, for example,--drink of alcoholic beverages; to smoking;
to food values; to nutrition; to family worries; and to other
outside influences;--in fact, the effects of numerous different
modes of living, are shown promptly to the worker in the form of
records.
Two things should here be noted:
1. The necessity of having more accurate records of the
worker and the work, that the relation oL cause to effect may be
more precise and authentic.
2. The necessity for so training the worker, before, as well
as after, he enters the industrial world, that he can better
understand and utilize the lesson taught by his own records and
those of others.
EDUCATIVE VALUE OF WORKER MAKING HIS OWN RECORD.--Under
Scientific Management in its most highly developed form, the worker
makes his own records on his return cards and hands them in. The
worker thus not only comes to realize, by seeing them and by writing
them down, what his records are, but he also realizes his individual
position to-day compared to what it was yesterday, and compared to
that of his fellows in the same line of work. Further, he gains
accuracy, he gains judgment, he gains a method of attack. He
realizes that, as the managers are more or less recorders, so also
he, in recording himself, is vitally connected with the management.
It is, after all, more or less an attitude of mind which he gains by
making out these records himself. It is because of this attitude of
mind, and of the value which it is to him, that he is made to make
out his own
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