ionally
good or poor work, even if the cause were not known. At least one
would be made to observe the signpost of success or of danger. But,
under Scientific Management, the cause appears simultaneously with
the fact on the record,--thus not only indicating the proper method
of repeating success, or avoiding failure, in the future, but also
showing, and making clear, the direct relation of cause to effect,
to the worker himself.

THIS DISCUSSION NECESSARILY INCOMPLETE.--The records mentioned
above are only a few of the types of records under Scientific
Management. Discussion has been confined to these, because they have
the most direct effect upon the mind of the worker and the manager.
Possible records are too numerous, and too diverse, to be described
and discussed in detail. They constitute a part of the "how" of
Scientific Management,--the manner in which it operates. This is
covered completely in the literature of Scientific Management,
written by men who have made Scientific Management and its
installation a life study. We need only further discuss the posting
of records, and their effect.

POSTING OF RECORDS BENEFICIAL.--As has been already noted under
Individuality, and must be again noted under Incentives, much
benefit is derived from posting records, especially when these are
of such a character, or are so posted, that the worker may see at a
glance the comparative excellence of his results.

SUMMARY

RESULTS OF RECORDS TO THE WORK.[4]--The results of recording are
the same under all forms of management, if the records are correct.

Output increases where records are kept. Under Traditional
Management there is the danger that pressure for quantity will
affect quality, especially if insufficient records of the resultant
quality are kept. Under Transitory and Scientific Management,
quality is maintained or improved, both because previous records set
the standard, and because following records exhibit the quality.

RESULTS TO THE WORKER.--James says, "A man's social use is the
recognition which he gets from his mates. We are not only gregarious
animals, liking to be liked in sight of our fellow, but we have an
innate propensity to get ourselves noticed, and noticed favorably,
by our kind. No more fiendish punishment could be devised, were such
a thing physically possible, than that one should be turned loose in
society and remain absolutely unnoticed