hods of doing work. When he can be convinced that
standards are only efficient elements of his own methods
scientifically studied and combined, any opposition to them
will disappear.
THE PERSONAL NOTE OF THE "SYSTEM" SHOULD BE PRESERVED.--Perhaps
one thing that makes the typical "Systems" so attractive is the
personal note that they contain. Illustrated with pictures of
successful work that the workers themselves have done, often
containing pictures of the men themselves that illustrate successful
methods, with mention of the names of men who have offered valuable
suggestions or inventions, they make the worker feel his part in
successful results. They conserve the old spirit of cooeperation
between the master and his apprentices.
The conditions of modern industry make it extremely difficult to
conserve this feeling. Scientific Management is successful not only
because it makes possible a more effective cooeperation than has ever
existed since the old "master-and-apprentice" relation died out, but
also because it conserves in the Systems the interim channel for
personal communication between the various members of the
organization.
SYSTEMS A VALUABLE ASSISTANCE IN TRANSITION TO SCIENTIFIC
MANAGEMENT.--One great problem which those introducing Scientific
Management have to face is exactly how to make the worker understand
the relation of the new type of management to the old. The
usefulness of the written system in use in most places where it is
planned to introduce Scientific Management as a means of making the
worker understand the transition has, perhaps, not been appreciated.
The development of the standard from the system is easy to
explain. This being done, all parts of Scientific Management are
so closely related that their interrelation can be readily made
apparent.
It is the worker's right as well as privilege to understand the
management under which he works, and he only truly cooeperates, with
his will and judgment as well as with his hands, when he feels that
his mind is a part of the directing mind.
STANDARDIZATION UNDER SCIENTIFIC MANAGEMENT ELIMINATES WASTE
SCIENTIFICALLY.--Under Scientific Management the elimination of
waste by the use of standards becomes a science. Standards are no
longer based on opinions, as under Traditional Management, but are
based upon scientific investigation of the elements of experience.
As James says, in the "Psychology, Briefer Cou
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