hat he is to do, how he
is to do it, how long it should take him to do it, and what he will
receive for doing it, and giving him an opportunity to call for, and
obtain, assistance the instant that he finds he cannot do it, and
to report back to the managers as to how he has succeeded in
the performance.
The Instruction Card has been called "a self-producer of a
predetermined product."
COMPARATIVE DEFINITION OF INSTRUCTION CARDS, UNDER SCIENTIFIC
MANAGEMENT.--There are three types of Instruction Cards, which may
be described as follows:
Type One:--Largely geographical, telling
1. Where to Work.
2. From Whom to Take Orders.
3. What to Do.
Type Two:--Typical engineer's specification,--telling
1. Results desired.
2. Qualities of Products.
Type Three:--A list of elementary, step-by-step instructions,
subdivided into their motions, with time allowed for each timable
element, preferably for each motion, and a division between
1. Getting ready.
2. Making or constructing.
3. Clearing up. This is the only type used by Scientific
Management.
DIRECTIONS, PAY ALLOWANCE AND TIME ALLOWANCE ESSENTIAL.--
The Instruction Card under Scientific Management must contain
directions, and state the pay allowance and time allowance.
Directions as to how the work shall be done eliminate waste by
cutting out all wrong methods and prescribing the right method
exactly.
The setting of a time in which the work is to be done is a great
stimulus to the worker, and is also necessary, because upon the
attainment of this set time depends the ability of the managers to
pay the bonus to the worker, and also to maintain a schedule, or
time-table, that will make possible the maintaining of necessary
conditions for others, in turn, to earn their bonuses. It cannot be
too often emphasized that the extra wages are paid to the men out of
the savings, and are absolutely dependent upon the fact of there
being savings. It is only when the worker does the work within the
time prescribed, that the managers do save enough to warrant the
payment of the extra wages that compensate the man for doing the
stipulated quantity of work.
The instruction card contains a statement of the wage or bonus
that will be earned for the complete performance of the task set
therein, thus furnishing an incentive at the time that the work
is done.
STANDARD DIVISION OF INSTRUCTION CARD
|