rse," page 156,
paragraph 4,--"It is obvious and palpable that our state of mind is
never precisely the same. Every thought we have of a given fact is,
strictly speaking, unique and only bears a resemblance of kind with
our other thoughts of the same facts. When the identical fact recurs
we must think of it in a fresh manner, see it under a somewhat
different angle, apprehend it in different relations from those in
which it last appeared."
THE STANDARD THE RESULT OF MEASUREMENT.--It is obvious,
therefore, that a scientifically derived standard can never be the
outcome of an opinion. Whenever the opinion returns, the different
thoughts with which it would be accompanied would so color it as to
change it, and the standard with it. It is obvious, therefore, that
a standard must be the result of definite mathematical and other
measured proof, and not of an opinion, and that the standard must be
in such physical shape that the subject-matter will always be
clearly defined, otherwise the ultimate losses resulting from
dependent sequences of the standard schedule and time-tables would
be enormous.
SUCCESSFUL STANDARDIZATION DEMANDS COMPLETE CONFORMITY TO
STANDARDS.--The laws for establishment of standards; the laws of
achieving them; the laws for preventing deviations from those paths
that will permit of their achievement; the dependent sequences
absolutely necessary to perform the complete whole; these have been
worked out and given to the world by Dr. Taylor, who recognized, as
James has said, page 157, that, "a permanently existing 'Idea' which
makes its appearance before the footlights of consciousness at
periodic intervals, is as mythological an entity as the Jack of
Spades." The entire organization from the highest to the lowest must
conform to these standards. It is out of the question to permit the
deviations resulting from individual initiative. Individual
initiative is quite as objectionable in obtaining the best
results,--that is, high wages and low production cost,--as service
would be on a railroad if each locomotive engineer were his own
train despatcher, determining at what time and to what place he
would go.
INITIATIVE PROVIDED FOR.--There is a distinct place for
initiative in Scientific Management, but that place is not outside
of the planning department, until the planning department's method
has been proved to be fully understood by achieving it. The
standards must be made by the men to
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