he full benefits of standardization be attained. But
as soon as the Transitory Stage of Management appears, the
importance of standardization is realized. This is brought about
largely through the records of individual outputs, which constantly
call attention to the necessity of making available to all the
methods, tools and equipment of the most successful workers.
RECORDS OF SUCCESSES BECOME MORE PROFITABLE.--The rules which
embody successful practice become more profitable as the necessity
for more detailed recording of all the variables becomes possible.
An appreciation of what scientific motion study and time study will
ultimately do affects the minds of the management until the workers
are given directions as to methods to be used, and the incentive of
extra pay for following directions.
"SYSTEMS" SHOW AN APPRECIATION OF PSYCHOLOGY.--The "Systems,"
standing orders or collections of written directions, that are
evolved at this stage have a permanent value. This is especially
true when the directions, often called "rules," contain the reason
for the rule. There is a decided awakening to the importance of
Psychology in this appeal to the reason of the worker. He is not
affronted by being forced to follow directions for which he is given
no reason and which he has no reason to believe have been
scientifically derived. These rules, in a certain typical case, are
stated in simple language, some in the form of commands, some in the
form of suggestions, and are obviously so prepared as to be
understood and obeyed by the workers with the least possible amount
of effort, opposition and time. As ample opportunity is given for
suggestions, the worker's attention and interest are held, and any
craving he may have for self-expression is gratified.
SYSTEMS PERMANENTLY USEFUL.--These systems, collections of
rules, directions or standing orders are useful even when Ultimate
Management is completely installed--
1. for use as records of successful methods which may be
scientifically studied for elements.
2. for use by the instruction card clerk in explaining to
the men why the rules on the instruction card are given.
RELATION OF SYSTEMS TO STANDARDS SHOULD BE EMPHASIZED.--The
worker is too often not made to understand the relation of Systems
to Standards. The average worker does not object to Systems, because
he realizes that the System is a collection of his best, least
wasteful met
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