nance and administration, the ability to command expert service,
and the possibility of securing and sharing the results of a great
variety of such experiences as does not consist of exclusive trade
secrets.
The number of people whom it would be necessary to employ exclusively
for the purpose of conducting these classes would be small as
compared with the results accomplished. Collectively these stores now
have in their employ a body of highly paid experts in all lines of
merchandise. A large amount of the most accurate technical knowledge
covering the work of all departments is already available in the
several stores. These are valuable resources which should be utilized
by a cooeperative school of this kind.
For the head of such a school, it would be desirable to secure a man
or woman of more than usual ability and discernment who, above all
else, could sense the business and routine of each contributing store
from the standpoint of the employee and of store organization. It
would be the business of this person to become familiar with the
available sources of knowledge in the different stores and then
arrange for the presentation of this knowledge to the various classes.
By cooeperation with the floor men, heads of sections and departments,
as well as with the employees themselves, he should come into close
contact with the requirements of the workers and should gather from
the different stores those who, because of their common need, can be
made into a "school unit." It would also be necessary to employ
assistants of practical experience who would attend to the details of
routine teaching, and act as interpreters for those experts who have
the knowledge but not the ability to impart it even to a small class.
It is realized that a scheme of this kind would involve the overcoming
of many objections and difficulties of adjustment before it could be
put into actual operation. It would necessitate mutual concessions and
forbearance on the part of everybody concerned, but the results would
unquestionably justify the labor.
A third method, already in operation in Boston, New York, and Buffalo,
calls for the cooeperation of the stores and the schools. This
partnership, it is claimed, makes certain that the needs of the pupil
are considered before the demands of the business. It insures equal
opportunity for all employees so far as instruction is concerned and
it divides the expense of maintenance between the industry
|