standard
is what someone thinks about things, and the pity of it is that even
this condition does not remain staple.
TRANSITORY MANAGEMENT REALIZES VALUE OF MEASUREMENT.--One of the
first improvements introduced when Traditional Management gives
place to the Transitory stage is the measurement of the separated
output of individual workers. These outputs are measured and
recorded. The records for extra high outputs are presented to the
worker promptly, so that he may have a keen idea constantly of the
relation of effort to output, while the fatigue and the effort of
doing the work is still fresh in his mind.
The psychology of the prompt reward will be considered later at
length, but it cannot be emphasized too often that the prompter the
reward, the greater the stimulus. The reward will become associated
with the fatigue in such a way that the worker will really get, at
the time, more satisfaction out of his fatigue than he will
discomfort; at the least, any dissatisfaction over his fatigue will
be eliminated, by the constant and first thought of the reward which
he has gotten through his efforts.
This record of efficiency is often so presented to the workers
that they get an excellent idea of the numerical measure of their
efficiency and its trend. This is best done by a graphical chart.
The records of the outputs of others on the same kind of work
done concurrently, or a corresponding record on work done
previously, will show the relative efficiency of any worker as
compared with the rest. These standards of comparison are a strong
incentive and, if they are shown at the time that such work is done,
they also become so closely associated not only with the mental but
the bodily feeling of the man that the next time the work is
repeated, the thoughts that the same effort will probably bring
greater results, and that it has done so in the past with others,
will be immediately present in the mind.
MEASUREMENT IS BASIC UNDER SCIENTIFIC MANAGEMENT.--Under
Scientific Management measurement is basic. Measurement is of the
work, of outputs, of the methods, the tools, and of the worker, with
the individual as a unit, and motion study, time study and
micro-motion study and the chrono-cyclegraph as the methods of
measurement.
Measurement is a most necessary adjunct to selecting the workers
and the managers and to assigning them to the proper functions and
work. They cannot be selected to the
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