ng and
in the non-working hours. Vocational Guidance Bureaus should see
that this habit of observation is cultivated, not only for the
aesthetic pleasure which it gives, but also for its permanent
usefulness.
UNBIASED OBSERVATION NECESSARY.--In order to take observations
properly, the investigator should be absolutely impartial,
unprejudiced, and unbiased by any preconceived notions. Otherwise,
he will be likely to think that a certain thing ought to happen. Or
he may have a keen desire to obtain a certain result to conform to a
pet theory. In other words, the observer must be of a very stable
disposition. He must not be carried away by his observations.
The elimination of any charting by the man who makes the
observations, or at least its postponement until all observations
are made, will tend to decrease the dangers of unconscious effect of
what he considers the probable curve of the observations should be.
As has been well said, watching the curve to be charted before
all of the data have been obtained develops a distinct theory in the
mind of the investigator and is apt to "bend the curve" or, at
least, to develop a feeling that if any new, or special, data do not
agree with the tendency of the curve--so much the worse for the
reputation of the data for reliability.
OBSERVED WORKER SHOULD REALIZE THE PURPOSE OF THE
MEASUREMENT.--The observed worker should be made to realize the
purpose and importance of the measurement. The observing should
always be done with his full knowledge and hearty cooeperation. He
will attain much improvement by intelligent cooeperation with the
observer, and may, in turn, be able to be promoted to observing if
he is interested enough to study and prepare himself after hours.
WORKER SHOULD NEVER BE OBSERVED SURREPTITIOUSLY.--No worker
should ever be observed, timed and studied surreptitiously. In the
first place, if the worker does not know that he is being observed,
he cannot cooeperate with the observer to see that the methods
observed are methods of least waste. Therefore the motion study and
time study records that result will not be fundamental standards in
any case and will probably be worthless.
In the second place, if the worker discovers that he is being
observed secretly, he will feel that he is being spied upon and is
not being treated fairly. The stop watch has too long been
associated with the idea of "taking the last drop of blood from the
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