urpose of this Book--Definition of
Management--The Three Types of Management--Possible
Psychological Studies of Management--Plan of Psychological
Study Here Used--Underlying Ideas or Divisions of
Scientific Management--Outline of Method of
Investigation--Conclusions to be Reached.

CHAPTER II

INDIVIDUALITY ............................................... 21

Definition of Individuality--Place of Individuality in
Psychology--Individuality Under Traditional
Management--Individuality Under Transitory
Management--Individuality Under Scientific
Management--Selection of Workers--Separating
Output--Recording Output Separately--Individual
Tasks--Individual Instruction Cards--Individual
Teaching--Individual Incentives--Individual
Welfare--Summary: (a) Effect of Individuality upon Work;
(b) Effect of Individuality upon Worker.

CHAPTER III

FUNCTIONALIZATION ........................................... 52

Definition of Functionalization--Psychological Use of
Functionalization--Functionalization in Traditional
Management--Functionalization Under Transitory
Management--Functionalization Under Scientific
Management--Separating the Planning From the
Performing--Functionalized Foremanship--The Function of
Order of Work and Route Clerk--The Function of Instruction
Card Clerk--The Function of Time and Cost Clerk--The
Function of Disciplinarian--The Function of Gang Boss--The
Function of Speed Boss--The Function of Repair Boss--The
Function of Inspector--Functionalizing the
Worker--Functionalizing the Work Itself--Summary: (a)
Effect of Functionalization upon the Work; (b) Effect of
Functionalization upon the Worker.

CHAPTER IV

MEASUREMENT ................................................. 90

Definition of Measurement--Importance of Measurement in
Psychology--Relation of Measurement in Psychology to
Measurement in Management--Importance of Measurement in
Management--Measurement in Traditional
Management--Measurement in Transitory
Management--Measurement in Scientific
Management--Qualifications of the Observer--Methods of
Observation--Definitions of Motion Study and Time
Study--Methods of Motion Study and Time Study--Summary:
(a) Effect of Measurement on the Work; (b) Effect of
Measurement on the Worker; (c) Future Results to be