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on-based products in ways which magnetic tape, celluloid and paper did not permit. Digitalization thus allows music, cinema and the written word to be recorded and transformed through similar processes and without distinct material supports. Previously dissimilar industries, such as publishing and sound recording, now both produce CD-ROMs, rather than simply books and records. (...) Multimedia convergence deserves our attention for reasons which go far beyond the entertainment, mass media and telecommunications industries. The technological revolution which has made multimedia convergence possible will continue apace, creating new configurations among an ever-widening range of industries. The digitalization of information processing and delivery is transforming the way financial systems operate, the way enterprises exchange information internally and externally, and the way individuals work in an increasingly electronic environment." Held in January 1997 at the ILO headquarters in Geneva, Switzerland, the three-day Symposium on Multimedia Convergence intended to discuss the social and labor issues arising from this process. The industry-centred debates focused on three main concerns: (a) the information society: what it means for governments, employers and workers; (b) the convergence process: its impact on employment and work; and (c) labor relations in the information age. The purpose of these debates was "to stimulate reflection on the policies and approaches most apt to prepare our societies and especially our workforces for the turbulent transition towards an information economy." One of the participants, Peter Leisink, an associate professor of labor studies at the Utrecht University, Netherlands, explained: "A survey of the United Kingdom book publishing industry showed that proofreaders and editors have been externalized and now work as home-based teleworkers. The vast majority of them had entered self-employment, not as a first- choice option, but as a result of industry mergers, relocations and redundancies. These people should actually be regarded as casualized workers, rather than as self-employed, since they have little autonomy and tend to depend on only one publishing house for their work." Wilfred Kiboro, managing director of Nation Printers and Publishers, Kenya, made the following comments: "In content creation in the multimedia environment, it is very difficult to know who the journalist
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