savers':
"Every night try to get eight good hours of sleep.
"All day try to keep an even temper and a ready smile.
"Remember that five minutes lost in the morning means additional
pressure all day long.
"Try to make your extra effort a steady one--not allowing yourself to
get excited and rushed so that you make careless mistakes.
"Try to eat regularly three good nourishing meals, relaxing completely
while you are at the table and for a little while afterward.
"Breathe deeply, and as often as you can, good fresh air--it cures
weariness.
"And don't forget that a brisk walk, a sensible dinner, an hour's
relaxation, and then a hot bath before retiring, make a refreshing end
for one business day and a splendid preparation for the next."
There were six other paragraphs in the bulletin. One asked the
salesclerks to take the greatest care in complying with a customer's
request to send gift purchases without the price tags. Another asked
them to pay strictest attention to getting the right addresses, and most
of the others were taken up with suggestions for ways to avoid
congestion by using a bank of elevators somewhat less conveniently
located than the others, by limiting their personal telephone calls to
those which were absolutely necessary, and so on. In both tone and
content the bulletin was an excellent one. It first considered the
employees and then the customers. There was no condescension in the way
it was written and there was no "bunk" about what was in it. But the
bulletin was only a small part of an effort that never stops.
The purpose of the store is, to quote from its own statement, "to
render honest, prompt, courteous and complete service to customers" and
the qualities by which they measure their employees are as follows:
Health
Loyalty
Cooeperation
Initiative
Industry
Accuracy
Thoroughness
Responsibility
Knowledge
Courtesy is not included in the list but it is unnecessary. If these
qualities are developed courtesy will come of its own accord. It is
worth noting that health comes first in the list. To a business man, or
indeed to any other, it is one of the most precious possessions in the
world, and is the best of backgrounds upon which to embroider the flower
of courtesy.
Every employer who has had any experience knows the value of a contented
workman, and does what he can to make and keep him so by paying him
adequate wages, and pro
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