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re accustomed to wearing glasses, although he did not have them on, and when he asked about it he discovered that the boy had broken his glasses a few days before, and that he had not had them fixed because he did not have money enough. "Why didn't you tell us about it?" the employment manager asked. "It was not your fault that I broke them," the boy replied. "It was up to me," an independent answer which in itself indicates how much worth while it was to keep him. The manager gave him money enough to have the glasses mended, the next day the boy was back at work, and there was no more trouble. An employee in the same organization unintentionally did something which hurt the president of the firm a great deal. But when he went to him and apologized (it takes a man to admit that he is wrong and apologize for it) the president sent him back to his desk, "It's all right, boy," he said, "I know you care. That's enough." In a big department store in New England there was a girl a few years back with an alert mind, an assertive personality, and a tremendous fund of energy. She was in the habit of giving constructive suggestions to the heads of the departments in which she worked, and because of her youth and manner, they resented it. "I took her into my office," the manager said. "I'm the only one she can be impertinent to there and I don't mind it. It is a bad manifestation of a good quality, and in time the disagreeable part of it will wear off. She will make an excellent business woman." "If a man finds fault with a boy without explaining the cause to him," we are quoting here from an executive in a highly successful Middle Western firm, "I won't fire the boy, I fire the man. We have not a square inch of space in this organization for the man who criticizes a subordinate without telling him how to do better." Unless the plan of management is big enough to include every one from the oldest saint to the youngest sinner it is no good. Business built on oppression and cut-throat competition, whether the competition is between employer and employee or between rival firms, is war, and war, industrial or political, is still what General Sherman called it some years ago. We hold no brief for paternalism. We have no patience with it. All that we want is a spirit of fairness and cooeperation which will give every man a chance to make good on his own account. This spirit inevitably flowers into courtesy. In every place
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