ee is
paid off and dropped from the rolls of the company.

AID IN MANAGEMENT AND DISCIPLINE

11. Owing to his peculiar knowledge of human nature, it is often possible
for the employment supervisor or his assistant to aid executives in
discipline in their several departments. It has been our experience that
an efficient employment department is not in existence very long before
many executives begin to come in for consultation and to ask the
employment supervisor or his assistant what course to pursue in reference
to some particular man or some particular set of circumstances. This has
been found to be one of the most valuable functions of an employment
department.

SETTLEMENT OF DISPUTES

12. Also because of his expert knowledge of human nature, the employment
supervisor or his assistant is often called upon to adjudicate between
executives, between fellow-employees or between an executive and his
subordinate. Disputes and differences of opinion usually arise because
people fail to understand each other. The employment supervisor,
understanding both parties in the quarrel, is usually able to point out
some basis of amicable adjustment and the restoration of friendly
relationship.

EDUCATION OF EMPLOYEES

13. Employers are learning that the finest and most valuable assets in
their employees are not their bones and muscles; not their intelligence,
training, and experience when they enter the organization; but, rather,
the possibility of development of their intelligence, talents, and
aptitudes. Educators now almost entirely agree that the best and most
serviceable education possible is that afforded by work, provided the work
is intelligently directed and constantly used by those who direct it as an
educational force. Employers are also grasping the great possibilities for
them in this theory. Corporation schools, night schools, special classes,
and many other forms of education inside the walls of commercial and
industrial enterprises are being used to good advantage. In an ideal
economic system, every factory, every store, every shop, every place where
men and women are gathered together for employment should be, in the
higher sense of the word, a school for the development of the very best
human qualities.

Since this is true, who is better qualified by training, by education, and
by experience to conduct this education than the employment supervisor and
his assistants? If he is properly chosen for his wor