k, he has a special
scientific knowledge of human nature; he knows not only the talents and
aptitudes of every member of the force, but also knows the best way for
developing and bringing out these talents and aptitudes. He knows for just
what vocation each one under his tutelage is suited. He knows just what
study and training each one ought to pursue in order to best fit himself
for that vocation.

WELFARE WORK

14. Because of its peculiar relationship to all the employees in the
organization, there is no department better fitted to undertake all of
that activity in connection with industrial life, which is known as
welfare work or social betterment, than that entrusted with employment.

ADAPTABILITY

The organization and plan of an employment department, as we have outlined
it, is, as we have said, for an institution employing two thousand men and
women. For larger organizations, of course, the employment supervisor must
have more assistants, there must be more clerks and stenographers,
according to the number of employees handled and the character of the work
to be done. There are some organizations in which there is very little
fluctuation in the personnel. In such cases a small employment department
is all that is necessary, even although a large number of employees may be
on the payroll. In other kinds of work there is a very large fluctuation,
under ordinary conditions, and in such cases it is necessary to have more
help in the employment department. In the case of small business, such as
retail stores, the employer himself is oftentimes the entire employment
department, except for such assistance as he may obtain from a clerk or
stenographer. In such a case, also, the records do not need to be so
complete and so voluminous, since the proprietor can carry a great deal in
regard to each one of his employees in his own mind. We know many
executives in large organizations, where employment departments have not
been established, who constitute, in themselves, employment departments
for their own little corner of the industry. They may have only five or
six employees under their care, but they handle them according to
scientific principles, analyzing them and their work with just as great
care as if there were hundreds of them.

The method, after all, is unimportant. It is the spirit of the work that
is all important. It does not matter whether you have a huge force of
clerks, assistants, interviewers, and steno