NYSILL manual (see
Appendix A) so they will know what to expect when we send requests to
NYSILL for them.

Each day, the requests not located on Long Island are teletyped to the
State Library in Albany. If available, the book or copy will be sent
from the State Library or the library to which it has been referred,
directly to the requesting library whose name and address have been
coded into the NYSILL transmission format. Medically-oriented requests
are sent to the Regional Medical Library network via the Medical
Research Library in Brooklyn and may be sent to the requesting library
directly or via LILRC.

If the item is not available from any of these sources, a report is
teletyped to LILRC and we send it on to the requesting library.

Billing

Bills are sent quarterly unless a library asks that it be billed
monthly or semi-annually, or annually as part of the dues. The gold
copy (part 4) of the interlibrary loan form is included with the bill
unless a library retains it when initiating the request or indicates
the copy need not be returned.

Cancellations

Occasionally, libraries find it necessary to cancel a request. It is
understood that if the item is in the process of being supplied the
requesting library will be charged for the completed loan.

Delivery and pickup

The Council drivers stop at each library which has a pickup or delivery
to be made (public libraries send materials to LILRC via their
respective systems). While the drivers stop nearly every day at the
heaviest users, we do not know you have something for us unless you let
us know. If you are supplying a monograph or photocopy, or have a book
to return, _call and tell us_.

Microforms

INS tries to obtain needed items in a form usable in the borrowing
library. If the supplying library cannot produce a hard copy of a
microform it is lending, and if your library does not have an
appropriate reader, we will try to have a copy made (if there is an
additional charge you will be notified in advance) or tell you where
your patron can read or copy the material himself.

Photocopies of missing pages

Missing pages from monographs and serials may be requested in the usual
manner. For an additional fee, INS will try to obtain copies suitable
for binding, printed on both sides.

Recall

It is understood that the lending library may recall a book needed for
one of its own readers.

Renewals

Please request a renewal before th