FREE BOOKS

Author's List




PREV.   NEXT  
|<   197   198   199   200   201   202   203   204   205   206   207   208   209   210   211   212   213   214   215   216   217   218   219   220   >>  
ing of two mental images always results in a judgment as to which is preferable, or that one course of action would be better than the other._ The mind is never so exactly balanced between contrasting ideas that it does not tip at all either way. [Sidenote: Weighing Ideas of A Steak] The skill of the salesman weighmaster, used legitimately before the mind's eye of the prospect to tip the scales of decision to the favorable side, is illustrated in the story of a butcher who had been asked by a woman customer to weigh a steak for her. He knew that the weighing process _in her mind_ included more than the balancing of a certain number of pounds and ounces on the scale. Against the reasons for her evident inclination to take the selected steak, she would weigh its cost, her personal ideas of its value, and other factors of the high cost of living. [Sidenote: Skillful Close of The Sale] The butcher wished to bring her quickly to a favorable decision. He wanted to make up the customer's mind for her in such a conclusive way that she would be prevented from hesitating over the purchase. As a weighman of pounds and ounces he only wanted to show the prospect that he was honest. But in order to tip _the buying scales in her mind_ he put into the balances, on the side opposite the cost of the steak, the heavier weight of buying inducements. First he did the actual weighing of the steak; then he added on the "Yes" side of the scales of decision _ideas of the excellence and desirability of the meat_. He followed immediately with a _suggestion of action that would commit the prospect to buying_. "Two pounds and five ounces, ma'am! Only a dollar and forty-three cents. It's the very choicest part of the loin. You couldn't get a cut any tenderer than that, or with less bone. Would you like to have a little extra suet wrapped up with it?" [Sidenote: Three Effects Produced] The butcher thus combined in his close _three effects_. He brought about _judgment of the prospect's intellect_, plus _increased desire_ for the goods, plus the _impulse to carry the desire into action_. First, by emphasizing, "Two pounds and five ounces!" in a _heavy_ tone, and by depreciating the cost, "Only a dollar and forty-three cents," spoken _lightly_, he implied that the _value_ of the steak far outweighed the _price_. Thus judgment of the prospect's intellect was effected. Second, to stimulate increased desire for the steak, the butcher s
PREV.   NEXT  
|<   197   198   199   200   201   202   203   204   205   206   207   208   209   210   211   212   213   214   215   216   217   218   219   220   >>  



Top keywords:

prospect

 

pounds

 

ounces

 

butcher

 

scales

 

decision

 
Sidenote
 
buying
 

action

 

judgment


desire

 

customer

 

wanted

 

favorable

 

dollar

 

weighing

 

intellect

 

increased

 

Second

 
opposite

balances

 

choicest

 

desirability

 

heavier

 

weight

 

commit

 

suggestion

 

actual

 
stimulate
 

immediately


inducements

 

excellence

 

wrapped

 

Effects

 

lightly

 
emphasizing
 

Produced

 

brought

 

impulse

 

effects


combined

 
couldn
 

depreciating

 

effected

 

tenderer

 

outweighed

 
spoken
 

implied

 

salesman

 
Weighing