de is the degree to which we can specialize. This degree
varies with the work and the individual. To an alert and active
mentality routine work becomes drudgery, while to the opposite
type, mental work is annoying. In an industry, men gradually fit
in with the most suitable work. Each man's job should be one that
is best for him.
Nothing has been said thus far regarding the invention of new
forms of articles to manufacture, or of new methods of machinery
for manufacturing articles. These elements and many others are
necessary in order to complete a successful plant, but the
fundamentals embraced in a statement regarding the habit-action of
man represented by special ability and skill acquired by
experience, and the habit-action of the group acquired in the same
way, constitutes a measure in determining the way at ninety per
cent of the cross roads in industrial progress. Anyone undertaking
the creation of a new organization or the management of a going
concern must grasp these facts.
The value of experience, if acquired in an industry where such
fundamental principles have been recognized, should be given the
highest rating. Experience, however, in an industry where the
energies of men were not most effectively employed and where there
was not a recognition that the effective employment of man's
energies require a general development of mind and body up to the
man's capacity, cannot be counted as wholly good unless, through
force of purpose, there is the strength to adopt a new path.
[Footnote]INDUSTRIAL MANAGEMENT.
[Footnote text: A revision of material originally under title of
Human Factor in Works Management by James Hartness, published by
McGraw-Hill Publishing Co., New York.]
The navigator in preparing for a voyage carefully examines each of
his instruments. He must know the present error of his chronometer
and its rate of change, and its general reliability as indicated
by its past record. He must also know errors in his compasses for
each point, and he should have the fullest information regarding
the degree of reliability of every other means on which his
success depends; and, last but not least, he must accurately
determine his starting-point or point of departure.
In taking up the subject before us we will do well to follow his
example.
In doing so, our task will be to examine two principal elements:
one, the means on which we depend for interpreting the information
that is available; an
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