f imputing it to him as a fault; but he would
be more apt to be censured or ridiculed if he had so little sense as to
take offence, in his capacity of tradesman, at any thing which it would
only concern him to resent if it were offered to him in his capacity as
a private citizen.
An incident, somewhat like that so dramatically related by Defoe,
occurred a few years ago in the northern capital. A lady had, through
whim, pestered a mercer in the manner related in the text, turning over
all his goods, and only treating him with rudeness in return. When she
finally turned to leave the shop, to inquire, as she said, for better
and cheaper goods elsewhere, she found that a shower was falling,
against which she had no protection. The tradesman, who had politely
shown her to the door, observing her hesitate on the threshold at sight
of the rain, requested her to wait a moment, and, stepping backwards for
his umbrella, instantly returned, and, in the kindest accents, requested
her to accept the loan of it. She took it, and went away, but in a few
minutes returned it, in a totally different frame of spirit, and not
only purchased extensively on this occasion, but became a constant
customer for the future.
Another tradesman in the same city was so remarkable for his
imperturbable civility, that it became the subject of a bet--an
individual undertaking to irritate him, or, if he failed, to forfeit a
certain sum. He went to the shop, and caused an immense quantity of the
finest silks to be turned over, after which he coolly asked for a
pennyworth of a certain splendid piece of satin. 'By all means,' said
the discreet trader; 'allow me, Sir, to have your penny.' The coin was
handed to him, and, taking up the piece of satin, and placing the penny
on the end of it, he cut round with his scissors, thus detaching a
little bit of exactly the size and shape of the piece of money which was
to purchase it. This, with the most polite air imaginable, he handed to
his customer, whose confusion may be imagined.]
[17] [It appears to the editor that the case is here somewhat
over-stated. While imperterbable good temper and civility are
indispensible in the shopkeeper, it is not impossible that he may also
err in displaying a _too great obsequiousness_ of _manner_. This, by
disgusting the common sense and good taste of customers, may do as much
harm as want of civility. A too _pressing_ manner, likewise, does harm,
by causing the customer to
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