results. But the
regulation plan seems to be a haphazard lack of plan, and even the
best endeavors probably fall short of what may be attained by the
introduction of scientific psychological methods. So far in most
factories the laborer who is not doing well simply loses his position,
and by such an unfortunate experience he is not mentally enriched but
impoverished, as he has lost much of his self-confidence and of his
joy in labor.
If this limitless waste of human material, this pitiable crushing of
joy in the day's work, and this crippling of the economic output is at
last to be reduced, indeed nothing is more needed than a careful
scrutiny of the various psychophysical functions involved in the work.
A mere classification of the industrial occupations according to the
classes of manufactured objects would be of no value for this need, as
often a small industrial concern may embrace occupations which, are
based on many different psychophysical functions. A harvester consists
of two hundred and fifty different parts, and almost every one of
these parts demands a long series of manufacturing, processes.
Thousands of different kinds of labor are thus combined in one factory
and each process demands for the best work particular psychophysical
traits, even though many of them can be carried out by quite unskilled
laborers. In a large manufacturing establishment the manager assured
me only recently that more than half a million different acts have to
be performed in order to complete the goods of that factory. On the
other hand, it evidently is proper to form larger groups in which
processes are brought together which are similar with reference to the
mental activity needed, while they may be dissimilar from the
standpoint of industrial technique.
This analysis of the special processes can be furthered best by the
cooeperation of the experienced men of industry. Many of the replies
which I received contained quite elaborated contributions to such a
study of various industrial processes from a psychological point of
view. They sometimes covered the ground from the simplest activity to
the subtlest and most difficult economic tasks, and this, not only
with reference to the functions of the laborer, but also even with
reference to the function of the industrial manager. The outsider can
see these psychological requirements of the particular occupation only
in crude outlines. The subtler nuances of differences between task
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