the first has been solved in a satisfactory way. We might even
say that the answer to the second question is the more important, the
less satisfactory the answer to the first is. If every place in the
economic world were filled only by those who are perfectly adapted by
their mental traits, it would be much less difficult to get efficient
work from everyone. The fact that so many misfits are at work makes it
such an urgent necessity to find ways and means by which the
efficiency can be heightened.
It must be acknowledged, however, that the problem of the best work is
not quite such a clear one as that of the best man. From various
standpoints a different answer may be given to the question which kind
of work is the best. A capitalistic, profit-seeking egotism may
consider the quickest performance, or, if differences of quality are
involved, the most skillful performance, the only desirable end. The
social reformers, on the other hand, may consider the best work that
which combines the greatest and best possible output with the highest
possible saving of the organism and the fullest development of the
personality. We have emphasized from the start that the practical
psychologist as such has not the right to give a decision upon
problems of social civilization. He has to accept the economic tasks
from the community for which he is working and his impartial service
commences only when the goals have been determined. It is not his
share to select the ends, but simply to determine the means after the
valuable ends have been chosen. As a psychological scientist he has
not the right to enter into the arena of different social party
fights. Yet we find after all a broad region which seems rather
untouched by any conflict of reasonable opinions. A reckless
capitalism on the one side and a feeble sentimentality on the other
side may try to widen or to narrow the boundaries of this region, but
taken all together, a vigorous healthy nation which is eagerly devoted
to its work is on the whole in agreement as to the essential economic
demands for efficient labor.
Experience, to be sure, shows that great changes in the conditions of
work can never enter into the history of civilization without certain
disturbances, and that opposition must therefore necessarily arise in
certain groups even against such changes as are undoubtedly
improvements and advances from the point of view of the whole nation.
Such dissatisfaction arose when t
|