se short sentences, and
make every word mean something. Short sentences are more forcible, and
more easily understood or remembered, than long drawn out utterances.
STYLE.
Style refers to the tone, air, or manner of expression. Dignity and
strength should characterize the style of the business letter. No
ornament of expression or eloquence of language is necessary or
appropriate in a correspondence between business men. Come to your
meaning at once. State the facts. Let every sentence bristle with
points.
The successful business man must possess energy, decision, and force,
and these qualities should be conspicuous in his correspondence in
order to command respect. Never use loose or slang expressions.
The business man should be a _gentleman_. Indulge in no display
of superior knowledge or education, but temper each paragraph with
respect and deference to others. The learner who would aspire to write
a good letter, should, after having finished his attempt, go over
each sentence carefully and wherever the pronoun I occurs, modify the
expression so as to leave this out.
ORDERING GOODS.
In ordering goods of any kind, care should be used to state very
explicitly the color, size, quality, and quantity of the articles
desired. If manufactured goods, the name of the manufacturer, or his
trade mark or brand should be given. Also state when you desire the
goods shipped and in what way. If by freight or express, state what
Freight line or Express Company.
SENDING MONEY BY LETTER.
Paper currency should seldom be trusted to pass through the mails, as
the liability to loss is too great. Better send draft or P. O. money
order, and in every case the amount of the remittance should be stated
in the letter, and also whether by draft or otherwise sent. The letter
may become important evidence in regard to payment at some future
time.
INSTRUCTIONS.
In giving instructions to agents, manufacturers and others, let each
order occupy a separate paragraph. State in unmistakable language the
instructions desired to be conveyed. If possible a diagram or plan
should be enclosed in the letter. Cautions and complaints, if any,
should be clearly set forth in paragraphs near the close of the
letter.
A DUNNING LETTER.
State when the debt was contracted, its amount, the fact of it having
been long past due, the necessity for immediate payment, and any other
facts depending on the peculiarities of the case, which it
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