ficiency figure jumped to 8.9. Quay was too excited to be knocked down
this time, and Cutter was unable to suppress his own pleasure.
"This is really it this time, George," Quay said. "It really is. And
here." He handed Cutter a set of figures. "Here's what accounting
estimates the profit to be on this eight-nine figure."
Cutter nodded, his eyes thinning the slightest bit. "We won't see that
for a while."
"No," Quay said, "but we'll see it! We'll sure as hell see it! And if it
goes much higher, we'll absolutely balance out!"
"What does Bolen figure the top to be?"
"Ten percent."
"Why not thirty-six point eight?" Cutter said, his eyes bright and
narrow.
Quay whistled. "Even at ten, at the wage we're paying--"
"Never settle for quarters or thirds," Cutter said. "Get the whole
thing. Send for Bolen. I want to talk to him. And in the meantime, Bob,
this is such a goddamned sweet morning, what do you say we go to lunch
early?"
Quay blinked only once, which proved his adaptability. Cutter had just
asked him to lunch, as though it were their habit to lunch together
regularly, when in reality, Quay had never once gone to lunch with
Cutter before. Quay was quite nonchalant, however, and he said, "Why,
fine, George. I think that's a good idea."
* * * * *
Bolen appeared in Cutter's office the next morning, smiling, his eyes
darting quickly about Cutter's desk and walls, so that Cutter felt, for
a moment, that showing Bolen anything as personal as his office, was a
little like letting the man look into his brain.
"Quay tells me you've set ten percent as the top efficiency increase we
can count on, Bolen." Cutter said it directly, to the point.
Bolen smiled, examining Cutter's hands and suit and eyes. "That's right,
Mr. Cutter."
"Why?"
Bolen placed his small hands on his lap, looked at the tapered fingers,
then up again at Cutter. He kept smiling. "It's a matter of saturation."
"How in hell could ten percent more efficiency turn into saturation?"
"Not ten percent more efficiency," Bolen said quietly. "Ten percent
_effect_ on the individual who _creates_ the efficiency. Ten percent
effect of that which _causes_ him to be ten percent more efficient."
Cutter snorted. "Whatever the hell that damned gimmick does, it creates
confidence, drive, strength, doesn't it? Isn't that what you said?"
"Yes," Bolen said politely. "Approximately."
"Can you explain to me then,
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