the president, he is admitted to
the chief executive's office, since it is the latter's policy to see every
one that he can.
He has a courteous manner that makes every one feel there is nothing in
the day's work half so important as what his visitor has come to see him
about! Nor is this manner insincere; for whatever time one sees him, he
gives his undivided attention. Should his time be short, and the moment
approach when he is due at an appointment, his secretary enters, a
purposely arranged ten minutes ahead of the time necessary for the close
of the present interview, and apologetically reminds him, "I'm sorry, Mr.
President, but your appointment with the 'Z' committee is due." Mr.
President with seeming unconcern, uses up most of the ten minutes, and his
lingering close of the conversation gives his visitor the impression that
he must have been late at his appointment, and wholly because of the
unusual interest felt in his caller.
This is neither sincerity nor insincerity, but merely bringing social
knowledge into business dealing. To make a pleasant and friendly
impression is not alone good manners, but equally good business. The crude
man would undoubtedly show his eagerness to be rid of his visitor, and
after offending the latter's self-pride because of his inattentive
discourtesy, be late for his own appointment! The man of skill saw his
visitor for fewer actual minutes, but gave the impression that
circumstances over which he had no control forced him unwillingly to close
the interview. He not only gained the good will of his visitor, but
arrived at his own appointment in plenty of time.
To listen attentively when one is spoken to, is merely one of the rules
of etiquette. The man who, while some one is talking to him, gazes out of
the window or up at the ceiling, who draws squares and circles on the
blotter, or is engrossed in his finger-nails or his shoes, may in his own
mind be "finessing," or very likely he is bored! In the first case, the
chances are he will lose the game; in the second, lots of people are
bored, hideously bored, and most often the fault is their own; always they
are at fault who show it.
=GOOD MANNERS AND "GOOD MIXERS"=
When one thinks of a man who is known in politics and business as a "good
mixer," one is apt to think of him as a rough diamond rather than a
polished one. In picturing a gentleman, a man of high cultivation, one
instinctively thinks of one who is somewhat al
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