Project Gutenberg's How Department Stores Are Carried On, by W. B. Phillips

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Title: How Department Stores Are Carried On

Author: W. B. Phillips

Release Date: January 25, 2010 [EBook #31073]

Language: English

Character set encoding: ASCII

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How Department Stores Are Carried On

BY

W. B. PHILLIPS

[Illustration]

NEW YORK
DODD, MEAD & COMPANY
1901

Contents.

Introduction, 5

General Principles, 7

The Management, 10

The System, 12

Advertising, 15

The Buying Organization, 25

Receiving Goods, 32

Taking Care of Stock, 34

Serving Customers, 35

Exchanging Goods, 38

Floor Managers and Ushers, 40

Making out Checks, 43

Inspecting, Checking and Parcelling
Goods, 46

Collecting Goods for Delivery, 48

Delivering Goods, 51

Stables, 54

Cash Office, 57

Check Office, or Auditing Department, 58

C. O. D. Business, 60

The Mail-Order Business, 62

Catalogues, 73

Receiving and Opening Mail, 95

Book-keeping, Buying, Checking, etc., 100

Assembling and Packing Mail-Order
Goods, 106

Goods sent by Mail, Correspondence,
Paying for Goods, etc.,