that a large part of the $200,000,000
or more given annually by Americans in gratuities is sheer waste because
it is given for absolutely nothing in return. Such waste should be
eliminated without consideration of employer or employee.
So long as employers assume that the public will pay part or all of the
wages of employees, so long will the employees be under the necessity of
resorting to outrageous tactics--coddling the patron who does tip,
insulting and neglecting the one who does not tip--in order to obtain
pay for their services.
Employers must come to the viewpoint that tipping is morally wrong, and
therefore of necessity, economically unsound. The money they make out of
tipping is tainted money. Employees should be engaged on wages that are
adequate without regard to any gratuities that may be given.
XII
ONE STEP FORWARD
When the Hotel Statler, in Buffalo, announced that a guest need not tip
its employees in order to get satisfactory service, a sensation was
sprung upon hotel managers and the traveling public. Nothing more
emphatically shows the abnormal state of mind toward tipping than that
such an elementary right should be affirmed and cause surprise in the
affirmation.
A SOUND CODE
Following is its Code to employes on the practice of tipping:
"The patron of a hotel goes there because he expects to receive
certain things served with celerity, courtesy and cheerfulness.
"The persons who are to fetch and carry him these things will be
those whose portion it is to render intimate, personal services
to others. Since time immemorial, this class of servitors has
been of the rank and file.
"Now and then a server is found--a waiter, a bootblack, a barber
or a bell boy--who adds a bit of his own personality to his
services. Such a one shows a bit more
intelligence--initiative--perspicacity--than his fellows. The
patron finds his smaller wants anticipated, and is pleased. He
feels that the servant has given him something extra and
unexpected--and he wants to pay something extra for it.
"He tips.
"Of course there are abuses of the tip. A rich bounder wants
something more than other hotel guests, and he futilely tries to
get it by throwing money about.
"His tips are insults, and his reward Servility instead of
service.
"Or--
"An individual wishing to be thought a 'good fellow' ADMINISTERS
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