t appeal
to them but they knew when they were being treated fairly and when
they were not. Also they knew when they were treating you fairly and
when they were not. I never allowed a man to feel bullied or abused; I
never gave a sharp order without an explanation. I never discharged a
man without making him feel guilty in his heart no matter how much he
protested with his lips. And I never discharged him without making the
other men clearly see his guilt. When a man went, he left no
sympathizers behind him.
On the other hand I made them act justly towards their employer and
towards me. I taught them that justice must be on both sides. I tried
to make them understand that their part was not to see how little work
they could do for their money and that mine was not to see how much
they could do, but that it was up to both of us to turn out a full
fair day's work. They were not a chain gang but workmen selling their
labor. Just as they expected the store-keepers to sell them fair
measure and full weight, so I expected them to sell a full day and
honest effort.
It wasn't always possible to secure a result but when it wasn't I got
rid of that man on the first occasion. It was very much easier to
handle in this way the freedom-loving foreigners than I looked for;
with the American-born it was harder than I expected.
On the whole however I was mighty well pleased. I certainly got a lot
of work out of them without in any way pushing them. They didn't sweat
for me and I didn't want them to--but they kept steadily at their work
from morning until night. Then too, I didn't hesitate to do a little
work myself now and then. If at any point another man seemed to be
needed to help over a difficulty I jumped in. I not only often saved
the useless efforts of three or four men in this way but I convinced
them that I too had my employers' interests at heart. My object wasn't
simply to earn my day's pay, it was to finish the job we were on in
the shortest possible time. It makes a big difference whether a man
feels he is working by the day or by the job. I tried to make them
feel that we were all working by the job.
Without boasting I think I can say that we cut down the contractor's
estimate by at least a full day. I know they had to do some hustling
to get the pile-drivers to the spot on time.
On the next job I had to begin all over again with a new gang. It
seemed a pity that all my work on the other should be wasted but I
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