ay be proper
for them to put themselves out for regular customers, it is absurd for
strangers to ask for these courtesies. I marvel when I hear these
sentiments. If this popular impression regarding the courtesy of the
druggist did not exist, it would be worth the expenditure of vast sums and
the labor of a lifetime to create it. To deliberately undo it would be as
foolish as to lock the door in the face of customers.
I do not believe that in St. Louis the pharmaceutical profession is
generally averse to a reputation for generous public service, and I base
my belief on some degree of personal knowledge. The St. Louis Public
Library operates about sixty delivery stations in various parts of the
city. These stations are all in drug stores. The work connected with them,
though light, is by no means inconsiderable, and yet not one of the
druggists who undertake it charges the library a cent for his space or his
services. Doubtless they expect a return from the increased attractiveness
of their places to the public. I hope that they get it and I believe that
they do. At any rate we have evidence here of the pharmacist's belief that
the bread of public service, cast upon the waters, will sooner or later
return.
You will notice that I am saying nothing about advertising. One would
think from the pharmaceutical papers, with which I am not unfamiliar, that
the druggist's chief end was to have a sensational show window of some
kind. These things are not unimportant, but I do not dwell on them because
I believe that if a druggist realizes the importance of his profession; if
he makes himself a recognized expert in it; if he sticks to it and
magnifies it; if he makes his place indispensable to the community around
him, the first point to which the citizens resort for help in an
emergency, an unfailing center of courtesy and favor--he may fill his
window with toilet soap, or monkeys, or with nothing at all--there will
still be a trodden path up to his door.
Gentlemen, you have chosen as your life work a profession that I believe
to be indispensable to human welfare--one of enviable tradition and honor
and with standing and reputation in the community that set it apart, in
some degree from all others. And while I would not have you neglect the
material success that it may bring you, I would urge you to expect this as
a result rather than strive for it as an immediate end. I would have you
labor to maintain and develop the specia
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