he services of a
Pullman conductor unnecessary. A porter in the employ of the Pullman
company for ten years and giving good service for that time receives
from the company two suits of clothes per year, and other privileges not
enjoyed by the beginner.

A porter just beginning in the service has to purchase his own uniform,
the cost of which is never less than $20.00 for the summer suit or
$22.00 for the winter suit. After five years of good service a porter
is entitled to wear one white stripe on his coat sleeve to which one is
added for every succeeding five years of good service. Naturally the
porter that understands his business and gives his whole attention to
the passengers in his car and to his work, will make more money than the
porter who has not the patience to try and please his passengers. I have
had porters complain to me about the small amount they were able to earn
in the service and on questioning them I found it was wholly because
they did not think it necessary to try and make friends of the people in
their car. I early recognized the fact that if I expected to succeed in
the Pullman service I must make all the friends I could on my runs, and
the cases are very rare where I have failed to receive a tip of some
kind from my passengers, although as it happens sometimes I have people
in my car who are not very well blessed with this world's goods, and who
can ill afford to spend money in tips. To such people I always give the
same attention and care, as if I was sure to receive a $10 tip, and they
rarely failed to give me a kind thank you, on leaving my car. In the
course of our duties we naturally meet all manner of people, the
business man out for business or pleasure, the drummers who nearly
always give us a tip; the wife going to join her sick husband or the
husband hurrying home to the bedside of his sick child; the invalid in
search of health, or the family going home to attend the funeral of a
loved one; the young man going to be married, and the young couple on
their honeymoon; the capitalist, the miner, the sportsman and the vast
army of people that go to make up the traveling public, who like the
sands of the desert are forever shifting around from place to place, and
with whom we porters are brought in closer contact perhaps than any one
else on their travels. We must necessarily be good judges of human
nature to be able to please the majority of the people who travel under
our care. We nearly