o knows the family were the one to find and
interview the man. More and more it is realized that money and time
spent in going to nearby cities to do one's own investigating is well
spent. There used to be a feeling on the part of the kindred society
whose territory was thus invaded that this action argued lack of
confidence in its work; but as the importance of the personal contact
has been more widely recognized this feeling has disappeared. It may be
said that a worker who goes to a strange city is handicapped by her lack
of knowledge of local conditions. This is of course true, and it may
easily be a question of how great an advantage will be gained by the
journey. The worker from the man's home town can, however, go far toward
overcoming the handicap of unfamiliarity with the place, as well as
toward dispelling any sense of injury in the mind of a professional
colleague, by calling first at the office of the local agency and
talking the problem over thoroughly, consulting the map and getting what
hints the local agency may be able to furnish. The first question to ask
oneself, therefore, is "Will it not be worth while to go myself?"
If for geographical or other reasons this is impracticable, the next
thing that should receive careful consideration is the type of letter to
be written. If the situation is very emergent (as in the case of Adolph
R. cited earlier), the request may have to be sent by telegraph; but
even in a telegram it is possible to convey some detail. To try to save
money by confining oneself to ten words is unwise. If time admits, a
letter is more desirable, and the principle of its construction is as
simple as the Golden Rule--give the other person all the information you
would like to have if you were receiving the letter. Where the
correspondent is not a trained social worker, very specific suggestions
and directions should be given as to how you wish the man dealt with if
found.
There might also be laid down a Golden Rule for recipients of requests
from out-of-town that missing men be traced. "Give the request
right-of-way over your regular work, and send back as prompt and as full
a reply as you would wish yourself" might adequately cover the case. A
reply which contains a history of actual steps taken as well as results
gained, is more satisfactory than one which does not. Good case workers
believe in reciprocity and treat their neighbor's problem as their own.
"We heard that a man we were
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