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until she's seen one of the things." He glared dramatically in the general direction of his wife, who pretended not to notice. Anson led them into the Gray Room. He mentally went over the applicable rule: _Rule 23; Always introduce the marked-down merchandise first. It may provide the customer with an incentive for buying something better._ "These are last year's models," he said, with just the right flavor of distaste in his voice. "Of course, you may expect a slight reduction ... a small percentage...." Red-tie was muttering. "Damned mechanical things, full of wheels and wires. What's to keep 'em from running amok and killing us all!" "But dear, they don't have wheels anymore," protested the woman, timidly. Her face was pretty, Anson decided, but it was obvious that the man would be the deciding factor in this sale. He made a mental note: _Rule 31: Pick the individual of a family group who seems to hold the deciding voice, and SELL!_ He remembered a portion of a sales talk he had memorized a few days before, and took it up, almost chanting: "... our Roboids are grown, much as crystals are grown, in great vats in New Chicago. A Plasti-Cast Roboid is guaranteed...." "A fat chance we'd have of collecting the guarantee if we were chopped into mincemeat," Red-tie interrupted, shuddering slightly as the implication of his own words hit him. Anson felt a moment of panic as he failed to remember an applicable rule from the Salesman's Guide, but it formed in his mind at the last moment: _Rule 18: Never argue with a customer--change the subject._ "Why don't you come with me to the Green Room?" he asked. "The very latest models are on display." He walked slowly at first, then more quickly as the couple allowed themselves to be led. He slid his hand near a hidden switch in the archway, and floodlights came on just as they entered. The woman uttered a little squeal of delight at the sight of a very handsome figure dressed in a cutaway, standing in an attitude of service. "Oh!" she breathed dreamily. "He would make such a wonderful butler." "Well, wind him up and let's see what he'll do," growled the man, his face florid in the colored light of the Green Room. "I'm so very sorry," Anson said, slightly flustered, remembering that this was always the crucial moment in a sale. "The Roboid cannot be activated for demonstration purposes." "What?" roared Red-tie, incredulously. "Do you mean to say you wan
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