f small lines; and many connecting lines of tracks have
been built. Competition over vast sections of country has been
practically obliterated, and this has been done so quietly that few
people are aware of the change. Only one general result of this
consolidation of management has been felt, and that it is better
service at less expense. No captain of any great industrial enterprise
dares now to say, "The public be damned," even if he ever said it--which
I much doubt. The pathway to success lies in serving the public, not in
affronting it. In no other way is success possible, and this truth is so
plain and patent that even very simple folk are able to recognize it.
You can only help yourself by helping others.
Thirty years ago, when P. T. Barnum said, "The public delights in being
humbugged," he knew that it was not true, for he never attempted to put
the axiom in practice. He amused the public by telling it a lie, but P.
T. Barnum never tried anything so risky as deception. Even when he lied
we were not deceived; truth can be stated by indirection. "When my love
tells me she is made of truth, I do believe her, though I know she
lies." Barnum always gave more than he advertised; and going over and
over the same territory he continued to amuse and instruct the public
for nearly forty years.
This tendency to cooeperate is seen in such splendid features as the
Saint Louis Union Station, for instance, where just twenty great
railroad companies lay aside envy, prejudice, rivalry and whim, and use
one terminal. If competition were really the life of trade, each
railroad that enters Saint Louis would have a station of its own, and
the public would be put to the worry, trouble, expense and endless delay
of finding where it wanted to go and how to get there. As it is now, the
entire aim and end of the scheme is to reduce friction, worry and
expense, and give the public the greatest accommodation--the best
possible service--to make travel easy and life secure. Servants in
uniform meet you as you alight, and answer your every question--speeding
you courteously and kindly on your way. There are women to take care of
women, and nurses to take care of children, and wheel chairs for such as
may be infirm or lame. The intent is to serve--not to pull you this way
and that, and sell you a ticket over a certain road. You are free to
choose your route and you are free to utilize as your own this great
institution that cost a million do
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