f economic science, a
discovery not yet universally understood.
[Illustration: A YOUNG WOMAN WAS JUST FINISHING A FLORID SONG]
I say you do not mention horses, and you certainly must not hint that
the men in authority may have been actuated by motives of humanity. You
must believe what you are told--that the sole motive is to get results.
The eagerness with which all heads of model establishments would disavow
to me any thought of being humane was affecting in its _naivete_; it had
that touch of ingenuous wistfulness which I remarked everywhere in
America--and nowhere more than in the demeanor of many mercantile
highnesses. (I hardly expect Americans to understand just what I mean
here.) It was as if they would blush at being caught in an act of
humanity, like school-boys caught praying. Still, to my mind, the
white purity of their desire to get financial results was often muddied
by the dark stain of a humane motive. I may be wrong (as people say),
but I know I am not (as people think).
The further you advance into the penetralia of this arch-exemplar of
American organization and profusion, the more you are amazed by the
imaginative perfection of its detail: as well in the system of filing
for instant reference fifty million separate documents, as in the
planning of a concert-hall for the diversion of the human machines.
As we went into the immense concert-hall a group of girls were giving an
informal concert among themselves. When lunch is served on the premises
with chronographic exactitude, the thirty-five minutes allowed for the
meal give an appreciable margin for music and play. A young woman was
just finishing a florid song. The concert was suspended, and the whole
party began to move humbly away at this august incursion.
"Sing it again; do, please!" the departmental chief suggested. And the
florid song was nervously sung again; we applauded, the artiste bowed as
on a stage, and the group fled, the thirty-five minutes being doubtless
up. The departmental chief looked at me in silence, content, as much as
to say: "This is how we do business in America." And I thought, "Yet
another way of getting results!"
But sometimes the creators of the organization, who had provided
everything, had been obliged to confess that they had omitted from their
designs certain factors of evolution. Hat-cupboards were a feature of
the women's offices--delightful specimens of sound cabinetry. And still,
millinery was lying a
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